1. Introduction
Welcome to CarWan Insure. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. We are committed to protecting your privacy and handling your personal information with care and respect.
By using our services or providing us with your information, you consent to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect various types of information to provide and improve our insurance services:
Personal Information
- Name, address, phone number, and email address
- Date of birth and Social Security Number
- Driver's license number and driving history
- Vehicle information (make, model, year, VIN)
- Payment and billing information
Usage Information
- Browser type, IP address, and device information
- Pages visited, time spent on pages, and navigation paths
- Cookies and similar tracking technologies
- Location data when you use our mobile applications
Claims Information
- Accident reports and police records
- Medical records related to claims
- Photos and documentation of damage
- Witness statements and communications
3. How We Use Your Information
We use the information we collect for various legitimate business purposes:
- Processing insurance quotes and policy applications
- Underwriting policies and determining coverage eligibility
- Processing claims and investigating incidents
- Communicating with you about your policy and services
- Detecting and preventing fraud
- Complying with legal and regulatory requirements
- Improving our website, services, and customer experience
- Sending promotional materials and policy updates (with your consent)
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Employee training on data protection and privacy practices
- Secure data centers with physical security controls
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your information to another service provider
- Opt-Out: Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
We will respond to all legitimate requests within 30 days. We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.